Effective date: October 23, 2026
Mr Key Pro Inc. (“Mr Key Pro,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we handle personal information when you visit www.mrkey.pro, contact us, request a quote, book a service, or receive follow-up support or warranty service.
Information We Collect
Depending on how you interact with us, we may collect:
- Contact details such as your name, email address, phone number, and service address.
- Vehicle and service details such as your vehicle’s year, make, and model, and information about the key, lock, diagnostic, or other automotive service you need.
- Information you provide in quote requests, service bookings, live chat, support tickets, and other communications with us.
- Website and device information, such as IP address, browser or device type, pages visited, and basic website usage information. Our website uses cookies.
Please provide only information relevant to your request or service.
How We Use Information
We use personal information to schedule and provide services, follow up about bookings and service, provide customer support and warranty service, and conduct general business analysis to understand service demand and improve our operations. We use website and cookie information to support site functions and general business analysis.
Disclosure of Information
We do not sell, rent, or share your personal information with other people or organizations. We may disclose information if required by law or legal process.
Payments
We do not collect or process credit card numbers directly through this website. If you make a payment through another channel or a separate payment provider, that provider’s privacy practices apply to the payment information it handles.
Cookies
Cookies are enabled on our website. They may support website functions and help us understand how the site is used for general business analysis. You can manage or disable cookies through your browser settings. Some website features may not work as intended if cookies are disabled.
Retention and Security
We keep personal information for as long as reasonably needed to provide services, follow-up support, and warranty service, conduct general business analysis, maintain business records, and meet legal requirements. We use safeguards appropriate to the information we hold, but no website or electronic storage system can be guaranteed completely secure.
Your Privacy Requests
You may contact us to ask what personal information we hold about you, request access or correction, or withdraw consent where consent is the basis for our handling of the information. We may need to verify your identity before responding. Some information may need to be retained to complete a service or meet legal requirements.
Other Websites
Our website may link to third-party websites. Their privacy practices are governed by their own policies.
Changes to This Policy
We may update this Privacy Policy as our practices change. We will post any updated version on this page and revise the effective date.
Contact Us
Mr Key Pro Inc.
2014 Churchill Ave
Burlington, Ontario L7R 3T7
Email: privacy@mrkey.pro
Phone: 1-888-857-1430
